Shipping Policy

Last Updated: August 19, 2026

At Jason & Son Co., we take care to package coins, precious metals, artifacts, and collectibles securely so they arrive safely and discreetly.

Order Processing

Orders are generally processed and prepared for shipment within 1–3 business days after payment has been successfully completed.

Processing times may occasionally be longer during periods of high order volume, holidays, severe weather, or other circumstances outside our reasonable control.

Business days do not include weekends or federal holidays.

Shipping Rates

Available shipping methods and applicable shipping charges will be displayed during checkout.

Shipping costs may vary based on the size, weight, value, destination, and selected shipping method for an order.

Tracking

When tracking is available, customers will receive tracking information after their order has been prepared for shipment.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Estimated Delivery Times

Delivery estimates provided during checkout or by the shipping carrier are estimates only and are not guaranteed by Jason & Son Co.

Once a package has been transferred to the shipping carrier, delivery times may be affected by weather, carrier delays, holidays, service disruptions, or other circumstances outside our control.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

Jason & Son Co. is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

If you discover an address error immediately after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered the fulfillment or shipping process.

Secure Packaging

Because many of our products may be valuable, fragile, collectible, or one-of-a-kind, we take reasonable precautions when packaging orders.

Packaging may be discreet and may not identify the contents of the shipment.

Lost or Delayed Packages

If tracking indicates that a shipment is significantly delayed or appears to be lost, please contact us so we can review the shipment and, when appropriate, assist with a carrier inquiry or claim.

A carrier delay alone does not necessarily indicate that a package has been lost.

Packages Marked Delivered

If tracking shows that a package has been delivered but you cannot locate it, please check the delivery location, mailbox, household members, neighbors, or other areas where the carrier may have left the package.

You should also contact the shipping carrier when appropriate.

Please contact Jason & Son Co. promptly if the package still cannot be located so we can review the available tracking and delivery information.

Damaged Shipments

If an order arrives damaged, please contact Jason & Son Co. promptly after delivery.

Please retain:

• The item and all contents of the shipment

• The original shipping box or mailer

• All packing materials

• Photographs of the exterior packaging

• Photographs of the damaged item and packaging

These materials may be necessary to investigate the damage or submit an insurance claim with the shipping carrier.

Please do not discard damaged merchandise or packaging until the matter has been resolved.

High-Value Orders

For the protection of both Jason & Son Co. and our customers, certain high-value orders may require additional shipping security, insurance, or a signature upon delivery.

We reserve the right to require signature confirmation or select an appropriate shipping service based on the value or nature of an order.

International Shipping

International shipping availability, if offered, will be displayed during checkout.

Customers are responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless otherwise stated.

Certain coins, precious metals, artifacts, or collectibles may be subject to import, export, or shipping restrictions. Jason & Son Co. reserves the right to cancel an order that cannot legally or reasonably be shipped to its destination.

Returns

All sales are final.

Please review our Return & Refund Policy for complete information regarding returns, exchanges, cancellations, damaged shipments, and incorrect orders.

Contact Us

If you have questions regarding your shipment or an existing order, please contact us using the contact information provided on the Jason & Son Co. website.

Jason & Son Co.
Coins • Artifacts • Collectibles